FAQ's

What is onetouchwallet.com

onetouchwallet.com is an a cross platform online recharge services offers for Airtel, Aircel, Idea, Vodafone, Tata Indicom, Tata Docomo, Reliance, BSNL, Videocon and for all major operators across the country. We also offer online DTH recharge for AirtelDTH, VideoconD2h, Tata Sky, RelianceBigTV, Dish TV and Sun TV. We are offering services for all GSM and CDMA prepaid subscribers across the country.

How to register at this site?

To register at our website as a customer you can click on Sign up and fill up the registration form by submitting your Name, e-mail Id, Mobile Number, Address, City and pin code etc and click on proceed. Then you will receive your user name, password on your mobile and email.

Can I recharge any number at this website?

Yes, You can recharge your any prepaid mobile, DTH and Data Card at our website or mobile application, you can also pay bills.

What to do If my account has been debited but not got recharge?

In case you haven't received your recharge after successful payment it must got failure. We will add that money in your online Wallet. You can check the same amount in your online Wallet.

Can I do recharge by SMS?

Yes, If you have amount in your Online Wallet, you can place an order offline from your registered mobile number.

How to become Online Distributor/Retailer?

can join us as our business partner. We are offering Single Sim Recharge facility to our business partner. If you want to start local business in your town or territory. You can contact us at onetuchwallet@gmail.com

How can i add Fund to my account?

In order to use our services, you must have funds in your account. To add funds, you need to transfer amount from your bank to our bank via NEFT/RTGS/IMPS/GCC/ATM/FUND TRANSFER etc but no cash deposit. After making payment, you need to fill a balance request form. To do that just login into account. In payment section, click on "Add Payment Request". Enter your payment details and submit it. We will process your payment after verifying the same and it can take time between 5 to 60 minutes. Please note that minimum amount must be Rs.5000. We hightly recommend you to maintain advance balance in your account to avoid any service interruption. Our balance request processing time is 10 A.M to 5.30 P.M (Mon to Sat). Balance update not available on bank holidays.

How can I trust you?

Trust is the pillar of every relationship from the most insignificant to the most intimate connection. The quickest way to strengthen connection is transparency and proven trust, thatsy at onetouchwallet.com we always maintane transparency to our retailer and distributors. We have develop our software with real time commission, transaction with debit & credit notes.

Support & Help Desk?

If you have any query related to sales or support or any other query, you can directly email us on onetuchwallet@gmail.com.

You can also contact us on our customer support numbers.